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Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

Gateway Automotive Experts (Mount Vernon)Gateway Automotive Experts (Mount Vernon)
Gateway Automotive Experts (Oak Harbor)Gateway Automotive Experts (Oak Harbor)
Gateway Automotive Experts (Sedro Woolley)Gateway Automotive Experts (Sedro Woolley)

Reviews

5
Gateway Automotive Experts (Mount Vernon)

5
Gateway Automotive Experts (Mount Vernon)

They are very trustworthy, catering, accomendating and affordable. I highly recommend Car Care Clinic 👌

Thanks for the honest feedback, Esther!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Mount Vernon)

They are very trustworthy, catering, accomendating and affordable. I highly recommend Car Care Clinic 👌

5
Gateway Automotive Experts (Mount Vernon)

Good, fast service

1
Gateway Automotive Experts (Mount Vernon)

If I could rate this place lower, I absolutely would. They returned our car in worse condition than when we dropped it off. At first, they told us that the only issue was a vacuum leak. Then, right before we were going to pick it up, they said our transmission needed to be checked at an extra couple hundred dollars. When we said we didn’t want our transmission to be checked, they mentioned that it would ALSO need a tune up, which would cost even more money. We went from a vacuum leak that was supposed to cost $200 to all these other issues that would put us at $1200. It was unusual how problems started to add up all of a sudden once we chose to not get the transmission checked. When we got the car, the dashboard was flashing lights indicating that it needed servicing and smoke was coming out. Initially when we brought it in, our problem was that we needed the vacuum leak fixed. 24 days later, we went to ANOTHER auto shop who told us that we needed to get our vacuum leak fixed. We didn’t even tell the other auto shop that work had already been done to it. In all actuality, the car care clinic didn’t even fix the ONE thing they said they would. I’d highly advise everyone to avoid this establishment. We can’t even get our money back for work that was never done because their paperwork states that only they can determine whether work was done correctly. It’s a trap.

Jasmine, I know that the problems can be overwhelming when you are driving a 1997 Ford Taurus with over 200,000 miles. When you brought the vehicle to us, you were concerned that after the car would run a while it would die and wouldn't start again. We did verify the concern, and testing uncovered some vacuum leaks, just like you said. after we repaired that, we tested to ensure the problem was corrected, and it was. But it also had a check engine light on and would misfire badly when it was started cold. We recommended a minor tune-up, which you declined, then you took the vehicle away. Yes, a Ford Taurus that old can easily have transmission problems, but that is not something we recommended, nor did you ask us to look into. I'm truly sorry that the communication seems not to have been there with your repair, and I hope that over time you will be able to get the necessary repairs done if you elect to keep this car.

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Mount Vernon)

They put a rebuilt transmission in my car last year and did a great job! They are very helpful and tell you what your car needs done right away and what you should consider or keep an eye on but they aren’t just telling you what to get done for $. Very very helpful and will continue taking my car here!

Thanks Cal! We appreciate your support!!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Mount Vernon)

Great service, and in a very timely manner. They diagnosed and fixed my car way sooner than I expected!

Thanks Johnny, it was our absolute pleasure!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Mount Vernon)

Took my Lexus GS300 in to get checked out, problem with transmission harsh downshift and was solved, took longer than expected because of weather which delayed the job with parts but it got done right! Thanks for everything definitely recommend these guys to get the job done, please be patient sometimes it takes time to get the job done right! They didnt over charge or come up with excuses just straight forward which i appreciate! Will recommend to my family and friends!

Thanks. We are so glad it worked out for you with just the right repair at the right price!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Mount Vernon)

Max and Derrick are great to work with whenever I have a maintenance need. I have been taking my vehicle to them for several years and would recommend Car Care Clinic to anyone needing fair, professional and quality work done on their vehicle.

Thank you Nick, you are always a gem of a customer and your comments mean the world to us.

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Mount Vernon)

I reside north of the border and was referred to Car Care Clinic to conduct a pre-purchase inspection of a used vehicle I was interested in buying. Whenever possible, I prefer to visit a shop or vendor personally before conducting business with them in order to establish a level of confidence or trust. By nature, I am a fairly skeptical individual. However, after a few long distance telephone calls to arrange the inspection and go over what it entailed, it was obvious that this outfit was as polite, courteous and professional as they come. I had no hesitation to believe they would conduct a thorough, competent and objective review of the vehicle in question. The inspection was completed in a timely fashion and a full detailed report was e-mailed to me. Soon afterwards I traveled down to visit with Derrick, who spent the time to go over the report with me line-by-line. Overall, It was an extremely pleasant and valuable experience dealing with this company. I would not hesitate to recommend them to any other Canadians (or any nationality for that matter) looking for a similar service. I even plan to bring the purchased vehicle back to them to work on items they identified as potentially needing future servicing. Just hoping that the currency exchange rate improves sometime soon!

We appreciate you taking the time to tell others about the next level service provided by our team!

- Gateway Automotive Experts (Mount Vernon)
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