Please ensure Javascript is enabled for purposes of website accessibility

Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

Gateway Automotive Experts (Mount Vernon)Gateway Automotive Experts (Mount Vernon)
Gateway Automotive Experts (Oak Harbor)Gateway Automotive Experts (Oak Harbor)
Gateway Automotive Experts (Sedro Woolley)Gateway Automotive Experts (Sedro Woolley)

Reviews

5
Gateway Automotive Experts (Mount Vernon)

Was treated well and kept informed of what was needing worked on, will do business with them again when the need arrives, hopefully a long time away.

Wonderful to hear of your experience, Robert!

- Gateway Automotive Experts (Mount Vernon)
3
Gateway Automotive Experts (Mount Vernon)

It was fast and efficient, though I've never paid a higher rate for labor. $170 total to change a rusted fuel filter that took .75 hours and costs $29 for the part. 🤷🏽‍♀️ I have a mechanic I go to regularly who I couldn't in this case go to and, despite the commentary below, understand exceptionally well that this price was far in excess of what it would be, fairly.

Thanks for taking the time to respond, Lindsey. Just to be clear, the $166 you paid to change the rusted fuel filter on your 1998 Ford E-150 Econoline Van included tax, the fuel filter, and all the labor. I actually had to pull your file and double check, because I was a little confused the way it was written. The fee also includes our 3 year, 36,000 mile Nationwide warranty that is valid Coast-to-Coast, as well as free shuttle ride if you need it or vehicle pick-up and delivery. We appreciate your business and will continue to strive to be the best value in the Valley while providing next level service!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Mount Vernon)

5
Gateway Automotive Experts (Mount Vernon)

Great job with my van. Also very accommodating. Thank you.

Thank you Barb! We aim to be accommodating, so we appreciate that you noticed!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Mount Vernon)

I was very pleased with my experience the car care clinic Gateway. They did a safety check on my vehicle and let me know of other issues that needed attention that I was unaware of. I'm very grateful for they're help

Mike, we always strive to make sure that you have a safer and more reliable vehicle when you leave our shop!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Mount Vernon)

5
Gateway Automotive Experts (Mount Vernon)

They were responsive, polite and through. Dave was a pleasure to work with (Oak Harbor). The repairs were a bit expensive but the you pay for quality and service which is what you will revive here. Highly recommended.

Thanks for the great report, CE!!

- Gateway Automotive Experts (Mount Vernon)
5
Gateway Automotive Experts (Mount Vernon)

4
Gateway Automotive Experts (Mount Vernon)

1
Gateway Automotive Experts (Mount Vernon)

A Company of Thieves!

Mike, I'm shocked at your attitude. When you limped your van into our facility after literally having run it into the ground, we showed you the utmost hospitality. I notice that most of your other reviews are complaints about how businesses treated your pets, or were unwelcoming to you. We on the contrary made space for your malnourished and neglected dogs and cats and cared for them for the week that you were our guest. When it was determined that the repairs to your '99 Dodge Ram Van were more than you wanted to spend, you decided, against professional advise, to purchase another 20 year old clunker of a Dodge Van - sight unseen! You had it towed from 200 miles away and deposited in our parking lot. Only after you completed the purchase did you let us inspect it for you! How were you even surprised that it was in worse shape than your original van? Then, after we helped you get it running safely, all while you were our guest and observing every step of the process, as well as authorizing every bit of work that we did, you gathered your pets, drove away and tried to cancel payment on your credit card! Of course your bank saw right through your fraud, and so we come to the truth: You are the Real Thief, and honestly you should be ashamed of yourself.

- Gateway Automotive Experts (Mount Vernon)
servedby