Mount Vernon, Oak Harbor & Sedro-Woolley Auto Repair

Technician was okay. Parts mark up was over 300%! Fidel was full of excuses and would not address excessive labor charges. Said “he had a business to run “. I will never be back. Prior owner was great. Now I cannot trust them.

Good work, good people and very timely too!

Always reliable, always 5 stars. Beyond excellent. Thanks guys!!!

Recently, I went to Gateway automotive, because my Diesel truck was having problems, I had a light on that said “Engine Power has reduced”. When I got my car back I saw open the hood at my house and I saw that they broken the adapter with the wires and they add tape around the wires, I saw that there was a lot of sparks around engine, they were able to fix my truck engine power but My satisfaction was 2/5 stars because it was not want I expect and not professional work as I thought they would add new equipment/plastic around the wires. But I was try to go again for other things needed on my truck and see how it goes.

I had an 8-month adventure with Gateway Automotive, which spanned two vehicles and extensive repairs. It started with a 2018 GMC Sierra with a worn transmission (product of too much hauling) and ended with my 2008 BMW 335i due to head gasket oil leaks frying my crankshaft position sensor. Gateway provides excellence. The shop can be described as one of the few remaining small-town shops where the mechanics and service personnel genuinely care about a quality job, not just cash-grabbing. Understandably, the wait times for a repair can extend longer. This phenomenon is for two reasons: Gateway’s services are sought after for their quality work, and Gateway provides quality work that takes longer to achieve. The shop double-checked multiple repairs, warrantied faulty parts, and provided consistent updates. One of the mechanics went so far as to scavenge for dozens of spare bolts and screws to replace odd pieces that had been lost over the years in my BMW. This same mechanic even plastic-welded broken latches on my engine cover. Miracle, the office manager, is awesome. She finds you deals, gets your parts there expediently, and expertly deals with questions. As someone who has had multiple mechanical issues on his BMW over the years, this is the best shop I've ever found.

Great customer service and work. Would highly recommend. Very upfront and informative through every stage which is exacty what I was looking for..thanks Jeff!