Gateway Automotive Experts (Oak Harbor)
IMO Gateway went way beyond the "normal" service firm on handling my car. There free car eval report was fantastic. There policy on taking many pictures and thoroughly explaining any work that should be done, all via text and/or email, BEFORE they do the work was outstanding. They may try to upsell based on the eval report, which again IMO might be the reason for the free eval report, but they in NO way pressured me to do ANY of the suggested services. I do wish there shop rate was a bit lower however. It's my ONLY complaint. But perhaps the "you get what you pay for" adage is accurate in this instance.