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MOUNT VERNON, OAK HARBOR & Sedro-Woolley AUTO REPAIR

Reviews

5
Sedro-Woolley

Very friendly and communicative people. I was given a thorough review including pictures and video of what was wrong with my Jeep. I was also given a clear quote, laying out each individual cost.

1
Oak Harbor

had a rebuilt tranny put in, over $5K. Started making noise after a month. Took the owner for a ride and he assured me it was normal. Gave the car to my daughter in Vancouver. It broke down in a few months. Out $600 for a rental. New tranny installed, same issue several months later. I gave the car away.

5
Oak Harbor

5
Oak Harbor

I’m always wary of taking my vehicle to auto repair shops, and I don’t like to just take them to the first place I can think of, or the one that is closest, and hope that they treat me well. But, sometimes, life happens. Recently I had to get my car fixed on a tight schedule, and these guys were the only shop around that could do it, so I brought them my car, and hoped for the best. Thankfully, my hopes were well placed! I was impressed with their flexibility, and their customer service! When I arrived, they promptly began servicing my car, and put my mind at ease over concerns of cost and the length of repairs, and I was able to get back on the road the next day! I feel like they did good work for a good price, and on short notice, which was amazing, and impressive. I will not hesitate to recommend Gateway Automotive to any of my friends, family, or co-workers, and I will continue to do business with them.

5
Oak Harbor

2
Sedro-Woolley

I tried to make an appointment for a diagnostic assessment and the woman at the desk was so unbelievably condescending and cold. I have been here once before and had the same experience but was happy with the physical service (which is why two stars instead of one) so thought I'd come back. I almost immediately hung up the phone. I'll take my business elsewhere. I can't stand people who think talking down to you or being condescending is a good way to bring in customers or to help their returning clients. I won't be back.

5
Oak Harbor

Met & exceeded all expectations, along with excellent communication, and fair pricing!

5
Oak Harbor

Great group! Good communications and fast work in an emergency.

5
Sedro-Woolley

5
Sedro-Woolley

Handled our repairs professionally and had it ready when we were told to expect it to be finished. Friendly and professional service from start to finish.

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