MOUNT VERNON, OAK HARBOR & Sedro-Woolley AUTO REPAIR

Wonderful experience. Will be back for future checkups and repairs. Had oil changed and was told I immediately needed to have transmission fluid changed. Stress for 2 weeks before I could get into gateway.. gateway told me stress wasn’t necessary. Need fluid changed, but wasn’t an immediate issue like I was told.

Miracle at the desk is just smart as an encyclopedia. I took my Chevy Cruze in for a few weeks in a row, only because they were determined to get my check engine light off. I had complete confidence in them, as they really know their business! I would absolutely recommend this business for your automotive needs!! Bravo, and thank you so much!!

Incredibily long story short, but my boyfriend's car was basically held hostage for about 4 months, they admitted to lying about having mechanics working on it, when in reality no one had even touched it. Another user posted a review detailing an experience similar to ours, so it's definitely not just me being petty or having a personal issue with this company. All i'll say is if you notice them coming up with random excuses and taking forever for a problem that should be solved within a couple of days, just take your business elsewhere.

I had an 8-month adventure with Gateway Automotive, which spanned two vehicles and extensive repairs. It started with a 2018 GMC Sierra with a worn transmission (product of too much hauling) and ended with my 2008 BMW 335i due to head gasket oil leaks frying my crankshaft position sensor. Gateway provides excellence. The shop can be described as one of the few remaining small-town shops where the mechanics and service personnel genuinely care about a quality job, not just cash-grabbing. Understandably, the wait times for a repair can extend longer. This phenomenon is for two reasons: Gateway’s services are sought after for their quality work, and Gateway provides quality work that takes longer to achieve. The shop double-checked multiple repairs, warrantied faulty parts, and provided consistent updates. One of the mechanics went so far as to scavenge for dozens of spare bolts and screws to replace odd pieces that had been lost over the years in my BMW. This same mechanic even plastic-welded broken latches on my engine cover. Miracle, the office manager, is awesome. She finds you deals, gets your parts there expediently, and expertly deals with questions. As someone who has had multiple mechanical issues on his BMW over the years, this is the best shop I've ever found.

This was my first visit for an oil change. It was a great experience from the time I arrived until the time I left. They did a complimentary inspection, just like the dealer does and not only gave me a list of things that should be looked at but photos as well. It's was really nice to be able to see exactly what they were talking about and helped me make decisions in regard to which needed addressed immediately and which ones I could wait on. In the end, I highly recommend Gateway Automotive and Transmission...they are a great shop and very thorough.